Privacy Policy

Pure-Moja (“we”, “us”) respects your privacy. This policy explains what personal data we collect, why we collect it, and the choices you have.

What we collect

When you place an order we collect your name, billing and delivery address, email address, phone number and payment details. Payments are processed by our payment provider; we never store full card numbers. If you contact us or apply to become a stockist, we keep the details you send us so we can reply and manage the relationship.

How we use your data

We use your data to process and deliver orders, send order and delivery updates (including DPD tracking emails), respond to enquiries, meet our legal obligations, and improve our products and website. We only send marketing if you have opted in, and every marketing email includes an unsubscribe link.

Cookies

Our website uses a small number of cookies. Essential cookies keep the basket and checkout working and cannot be switched off. If you accept cookies via the banner, we may also set analytics cookies that help us understand how the site is used. You can change your mind at any time by clearing cookies in your browser, after which the banner will ask again.

Sharing

We share delivery details with our courier (DPD) to fulfil your order, and order data with our payment and hosting providers, each acting under their own strict obligations. We do not sell your personal data.

Keeping and protecting your data

Order records are kept for as long as required for tax and legal purposes. Enquiry emails are kept only as long as needed to help you. Data is stored securely and access is limited to the people who need it.

Your rights

You can ask for a copy of the personal data we hold about you, ask us to correct or delete it, and object to or restrict certain uses. To exercise any of these rights, email [privacy contact email]. You can also complain to the ICO at ico.org.uk.

Contact

Refresh wholesale LTD, 18 Freebournes Rd, Witham, Essex CM8 3DX. Email: hello@puremoja.co.uk.